Emerald Psych, LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Emerald Psych, LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Emerald Psych, LLC takes reasonable steps to ensure effective communication and access to services. As required by law, we will:
If you need these services, please contact our Civil Rights Coordinator as soon as possible to make your request so that we may begin the arrangement process.
If you believe that Emerald Psych, LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Helder Mendes is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.